Jabra EVOLVE-20M-SE-UC

The Evolve 20 SE UC Mono is the workhorse of the Jabra corded range: a straightforward USB headset that plugs into a PC or laptop and is ready for softphone calls in seconds. It is the model to standardise on when you are kitting out a contact centre, back office or hot-desk estate and want dependable call audio at the lowest sensible cost per seat.

The single-ear design keeps one ear open to colleagues, which most busy offices prefer. If your team works on Microsoft Teams, choose the Evolve 20 SE MS Mono instead; for both-ears focus there is the Evolve 20 UC Stereo, and the Evolve 20 SE UC Mono (L) is the alternative mono UC listing.

Key features

• Simple USB connection — plugs straight into the computer with no separate power or pairing to worry about.
• Mono wearing style keeps one ear free, ideal for agents and staff who need to stay aware of the room.
• UC variant — built to work across mainstream softphone and unified communications platforms.
• Deployment-friendly — identical, affordable units make rolling out and replacing headsets across a team painless.
• Second Edition (SE) of a long-standing Jabra office design, so it is a proven, familiar fit for all-day wear.
• Everything included to get started — headset, quick start guide and documentation in the box.

Works with

• Jabra Evolve 20 SE MS Mono — the Microsoft variant
• Jabra Evolve 20 UC Stereo — the same headset in duo
• Jabra Evolve2 30 SE UC Mono — the next generation up
• All headsets

Frequently asked questions

What is the difference between the UC and MS versions?

The hardware is the same. The MS version is tuned and certified for Microsoft Teams and Skype for Business, while this UC version is intended for the broader range of softphone platforms. If your organisation lives in Teams, buy the MS variant.

Should I choose mono or stereo?

Mono (this model) leaves one ear open, which suits reception, sales floors and contact centres. Stereo suits noisy rooms and staff who join long conference calls — see the Evolve 20 UC Stereo.

Will it work with a desk phone?

No — this is a USB headset for computers and softphones. If you need a headset for an IP desk phone, contact us and we will point you to a suitable corded or DECT model.

Kitting out a team? Call 0333 242 1314 or email sales@clisecure.com and we will match the right headsets to your phones before you order.