Poly
BW-3320-USBCPoly Blackwire 3320 USB-C Teams Headset
The Blackwire 3320 in its USB-C Teams form is Poly's workhorse headset for Microsoft Teams organisations: a corded model from the Blackwire 3300 series that plugs into a modern laptop's USB-C port and is certified for Teams, so the controls behave exactly as users expect in Teams calls and meetings.
Need to cover machines with older USB-A ports as well? The Blackwire 3320 USB-A/C ships with both connection types, and there is a USB-A version too. For a lighter-duty desk, the Blackwire 3310 is the single-ear sibling in the same series.
Key features
- Microsoft Teams certified — validated for reliable call control and audio behaviour in Teams.
- USB-C connection — plugs straight into current laptops with no adapters or dongles.
- Corded reliability — no battery or pairing to manage, which keeps a large deployment simple to support.
- Blackwire 3300 series design — Poly's high-volume office range, built for daily softphone use.
- Everything documented in the box — quick start, safety and warranty information included.
Works with
- Poly Blackwire 3320 USB-A/C — both connectors in one box
- Poly Blackwire 3320 USB-A
- Poly Blackwire 3310 — the mono sibling
- All headsets
Frequently asked questions
What does the Teams certification actually mean?
It means the headset has been tested and certified for Microsoft Teams, so features like call answer and end work consistently within the Teams client rather than acting as a generic audio device.
My fleet has both USB-A and USB-C laptops — which model do I buy?
This version is USB-C only. If you need one part number to cover both port types, buy the Blackwire 3320 USB-A/C variant linked above.
Will it work with softphones other than Teams?
Teams-certified models still function as standard USB audio devices, so they work with other softphones — but if Teams is not your platform, a UC variant may be the more natural fit. Ask us and we will advise.
Equipping a Teams-first office? Call 0333 242 1314 or email sales@clisecure.com and we will match the right headsets to your phones before you order.
Connectivity
| Connection | Corded USB-C |
|---|
Compatibility & certification
| Certification | Microsoft Teams |
|---|
Product details
| Brand | Poly |
|---|---|
| Part number | BW-3320-USBC |
| In the box | Blackwire 3320 USB-C headset, quick start guide, safety guide, regulatory compliance information, warranty note |
UK shipping options are shown at checkout. For timed delivery, project fulfilment or larger trade orders, contact CLI Secure before placing your order.
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Yes. For multi-unit, reseller or project orders, contact CLI Secure and our team can review the basket for trade pricing.
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Available delivery options are shown at checkout. Many in-stock products support next-day or timed UK delivery.
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