Snom
snomD385Snom D385 IP Desk Phone (No PSU)
The Snom D385 is the flagship of the 3-series and the phone to put on desks that live on the phone all day — reception, dispatch, PA desks. Its defining feature is the SmartScreen: a second display alongside the function keys that labels them electronically, so paper inserts and re-labelling after every extension change are gone for good.
The main 4.3-inch colour TFT tilts to suit the user and carries call lists, directories and function status. Below it in the range, the D335 offers much of the same engineering without the SmartScreen for standard desks. German-engineered, centrally provisioned, and shipped without a PSU — plan for PoE.
Key features
- 4.3-inch high-resolution colour TFT, inclinable to the user's viewing angle.
- SmartScreen self-labelling function keys — no paper labels, keys re-label themselves when provisioning changes.
- 12 multicolour LED function keys for BLF, speed dial and call pickup at scale.
- Built-in Bluetooth for compatible headsets.
- USB port for accessories and wired/wireless headset dongles.
- HD wideband audio with full-duplex speakerphone.
- Gigabit two-port switch with PoE.
- TLS/SRTP security and central provisioning for fleet rollouts.
Works with
Mix with the Snom D335 on standard desks and the compact Snom D735 where space is tight. Bluetooth and USB open up our headsets range; see also All IP phones.
Frequently asked questions
Does the D385 run on PoE?
Yes — IEEE 802.3af PoE. With a PoE switch, one cable powers and connects the phone.
Is a power supply in the box?
No — "(No PSU)" is accurate. Add a compatible mains adapter to the order if you do not run PoE.
What does SmartScreen actually save me?
Time and errors. Key labels are drawn on a second display and update automatically from provisioning, so extension changes never mean printing paper inserts again — worth real money across a large estate.
Will it work with my hosted PBX?
Yes — the D385 is a standards-based SIP phone supported by mainstream hosted platforms. We will confirm your platform's provisioning template before dispatch.
Rolling out desk phones? Call 0333 242 1314 or email sales@clisecure.com and we will check the model and the cabling before you order.
Telephony
| Protocol | SIP |
|---|---|
| SIP identities | Up to 12 |
| Function keys | 12 multicolour LED keys, self-labelling via SmartScreen |
Audio
| Voice quality | HD wideband audio (G.722) |
|---|---|
| Speakerphone | Full-duplex hands-free |
| Headset options | Bluetooth built-in; USB; RJ-style wired headset |
Network
| Ethernet | 2-port gigabit switch (PC passthrough) |
|---|---|
| Security | TLS / SRTP |
Power
| PoE | IEEE 802.3af |
|---|---|
| Power supply | Not included |
Product details
| Brand | Snom |
|---|---|
| Part number | snomD385 |
| EAN | 4260059582117 |
UK shipping options are shown at checkout. For timed delivery, project fulfilment or larger trade orders, contact CLI Secure before placing your order.
Customer reviews
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Product and order FAQs
Can I request trade or bulk pricing?
Yes. For multi-unit, reseller or project orders, contact CLI Secure and our team can review the basket for trade pricing.
How quickly can this be delivered?
Available delivery options are shown at checkout. Many in-stock products support next-day or timed UK delivery.
Can you help confirm compatibility?
Yes. Share the existing setup, model numbers or project requirement and we can help confirm suitable hardware, licences or accessories.
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CLI Secure supplies hardware, renewals, licences and related accessories across networking, CCTV, VoIP and IT support categories.
