Grandstream
UCMCLOUD-SBUPGCLOUD UCM - SB Upgrade
The CloudUCM Small Business value upgrade package bundles three add-ons into one licence: 16 extra users/extensions, 4 extra concurrent calls, and the custom logo/top-level domain branding on an existing CloudUCM plan.
It exists because growing sites hit both walls at once. A business that outgrows its extension count usually starts pinching on simultaneous calls at the same time — this package raises both ceilings in one purchase, and throws in the white-label branding that resellers would otherwise buy separately.
Bought separately, capacity and branding are individual licences; as a bundle this is the cheaper way to take the small-business step. If you only need one of the three things, buy that one thing instead.
Key features
- +16 users/extensions on the existing plan
- +4 concurrent calls — the ceiling that actually bites at busy hours
- Custom logo and top-level domain name — the white-label add-on, included
- One licence — applied to an active CloudUCM subscription
Works with
- CloudUCM plans — applied on top of an active subscription
- CloudUCM Custom Logo — the branding element on its own
- CloudUCM EXTRA200 — the much bigger capacity step
- All IP PBX solutions
Frequently asked questions
What exactly does it add?
Sixteen users/extensions, four concurrent calls, and the custom logo/top-domain branding — all onto the CloudUCM plan you already run.
Extensions or concurrent calls — which do I actually lack?
Extensions are how many people have a number; concurrent calls are how many can talk at once. Growing businesses usually need both, which is why they are bundled — but check which wall you are hitting before buying any upgrade.
Is this a subscription?
Yes — CloudUCM add-ons renew annually alongside the plan they are attached to.
Not sure which CloudUCM upgrade fits? Call 0333 242 1314 or email sales@clisecure.com with your current plan and headcount and we will do the arithmetic.
Product details
| Type | Software licence bundle — no physical product |
|---|---|
| Adds | 16 users/extensions, 4 concurrent calls, custom logo and top-level domain |
| Platform | Grandstream CloudUCM — Small Business value upgrade package |
| Term | Annual subscription |
Customer reviews
Built for B2B buying
From product selection to deployment, this is made for real projects.
Get the hardware, licences and supporting kit you need without chasing multiple suppliers. CLI Secure helps trade buyers confirm fit, stock, delivery and project pricing before checkout.
Why choose us
Procurement that feels fast, clear and trade-ready.
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Common questions
Product and order FAQs
Can I request trade or bulk pricing?
Yes. For multi-unit, reseller or project orders, contact CLI Secure and our team can review the basket for trade pricing.
How quickly can this be delivered?
Available delivery options are shown at checkout. Many in-stock products support next-day or timed UK delivery.
Can you help confirm compatibility?
Yes. Share the existing setup, model numbers or project requirement and we can help confirm suitable hardware, licences or accessories.
Do you supply renewals and supporting accessories?
CLI Secure supplies hardware, renewals, licences and related accessories across networking, CCTV, VoIP and IT support categories.
