Poly EncorePro Monaural Headset (78712-102)

The EncorePro HW710 (part 78712-102) is the premium monaural headset in Poly's customer-service line — the EncorePro 700 series — aimed at professionals who spend serious hours on the phone and want a more refined build than the volume-deployment 500 series. The single-ear design keeps one ear free for the room, and a carry case is included for staff who move between desks.

Need both ears covered for concentration? The EncorePro Binaural HW720 is the two-ear twin. For a more budget-focused monaural, compare the EncorePro 510.

Key features

• Premium EncorePro 700 series build — the step-up tier of Poly's customer-service range.
• Monaural design leaves one ear open for colleagues — well suited to helpdesks and reception.
• Quick Disconnect connector — works with desk phones or PCs via the matching QD cable.
• Corded reliability — always ready, with no charging between shifts.
• Carry case included to protect the headset for hot-deskers and shift workers.

Works with

• Poly EncorePro Binaural HW720 — the dual-ear version
• Poly EncorePro HW710D Monaural
• Poly EncorePro 510 Monaural
• IP desk phones
• All headsets

Frequently asked questions

Do I need a cable to go with it?

Yes — as a Quick Disconnect headset it pairs with a QD bottom cable for your desk phone, or a USB QD cable for softphone use. Tell us what you are connecting to and we will supply the right one.

How is this different from the EncorePro 510?

Both are monaural EncorePro headsets; the HW710 sits in the premium 700 series with a higher-grade build for heavy daily use, while the 510 is the value workhorse of the 500 series.

Monaural or binaural for my team?

Monaural (this model) suits roles where staff need situational awareness; the binaural HW720 linked above is better in loud rooms where the caller must come first.

Sourcing headsets for phone-heavy roles? Call 0333 242 1314 or email sales@clisecure.com and we will match the right headsets to your phones before you order.