Grandstream Replacement Handset for GXV3370/3240/3275 (No Curly Cord)

A replacement handset for the Grandstream GXV3770, GXV3240 and GXV3275 video phones. The curly cord is not included — it is a separate part, and worth thinking about before you order.

If the symptom is crackling, hiss, or a call that breaks up when the handset is moved, replace the cord rather than the handset. A curly cord gets flexed thousands of times a year and its internal conductors fail long before anything in the handset does. Fitting a new handset to a worn cord is the most common way to spend money on this problem and not fix it.

A replacement handset is the right part when the handset itself is physically damaged — cracked, dropped, a broken hook, a damaged mouthpiece — or when it is being replaced for hygiene in a shared or clinical setting.

Before you order

• The curly cord is a separate item — this listing is the handset alone
• Crackle and dropouts are usually the cord — replace that first, or both together
• Check the phone model — this handset is for the GXV3770, GXV3240 and GXV3275
• The GXV3350, GXV3380 and GXV3450 use a different handset — see the GRP26xx and GXV33xx part

Works with

• Grandstream GXV3370 — a video phone in this family
• Replacement curly cord — order this too; it is the part that usually fails
• Handset for the GRP26xx and GXV33xx ranges — for the GXV3350, 3380 and 3450
• PSU for GXV3275, 3240, 3370 and 3380 — replacement mains adapter
• Headsets — if the handset is being replaced because it is used all day
• All accessories

Frequently asked questions

Does it come with the curly cord?

No. The cord is a separate part, which is why the title says so. Add one unless you know the existing cord is sound.

My calls crackle — will a new handset fix it?

Probably not. That symptom is far more often a worn curly cord. Replace the cord first; it costs less and fixes it most of the time.

Will it fit my GXV3380?

No. The GXV3350, GXV3380 and GXV3450 use the handset listed for the GRP26xx and GXV33xx ranges. Check the model on the base of the phone before ordering.

Is the phone included?

No. This is the handset only.

Should I keep spares?

On an estate of any size, yes — handsets and cords fail from use rather than age, and a shelf spare turns a dead desk into a two-minute fix.

Can I order a batch?

Yes. Tell us the phone models and quantities and we will make sure the right handset and cord go together.

Replacing handsets across an estate? Call 0333 242 1314 or email sales@clisecure.com — send the phone models and we will get the parts right first time.