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Grandstream GXP2170 Enterprise IP Phone
The Grandstream GXP2170 is the flagship of the GXP21xx family and the one most often specified for operator and executive positions. Twelve dual-colour line keys carry six SIP accounts, and those keys can be digitally programmed as forty-eight customisable BLF or fast-dial positions — before any expansion module is added.
If that is still not enough, up to four GXP2200EXT modules cascade from the side, each adding twenty quick-dial and BLF keys. A 4.3-inch colour display, 5-way conferencing, Bluetooth for mobile syncing and USB ports for data transfer round out a phone designed to be the busiest handset in the building, while still drawing only 5.4W standalone from an 802.3af PoE port.
Ideal for
- Operator and switchboard positions in larger organisations
- Executive assistants supporting several senior managers
- Service coordinators and dispatchers with large teams to monitor
- Hotel, hospital and campus front-of-house desks
- Contact centre supervisors overseeing multiple queues
- Sites extending or replacing an existing GXP21xx estate
Key features
- Twelve dual-colour line keys with 6 SIP accounts — the highest physical line count in the GXP range
- 48 digitally programmable BLF and fast-dial keys — department-wide coverage before adding modules
- Up to four cascaded GXP2200EXT modules — 20 extra quick-dial or BLF keys per module
- 4.3-inch 480 × 272 colour TFT — large, legible display for a busy position
- 5-way conferencing — run multi-party calls from the handset
- Integrated Bluetooth — sync mobile contacts or pair a wireless headset
- Built-in USB ports — import and export data directly at the phone
- Dual Gigabit Ethernet with integrated 802.3af PoE — single cable to the desk
- Five programmable context-sensitive soft keys — XML functions that follow the call state
- 256-bit AES configuration encryption, SRTP, TLS and 802.1x — enterprise security throughout
Technical specification
Telephony
- 12 line keys with up to 6 SIP accounts
- 48 digitally programmable and customisable BLF or fast-dial keys
- 5-way conferencing
- Codecs: G.711, G.722 (wideband), G.723.1, G.726, iLBC, Opus
Display and keys
- 4.3-inch 480 × 272 TFT colour LCD
- 12 dual-colour line keys
- 5 XML programmable context-sensitive soft keys
Expansion
- Supports up to 4 cascaded GXP2200EXT modules
- 20 quick-dial and BLF keys per module
Network and wireless
- Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports
- Integrated Power over Ethernet, IEEE 802.3af
- Integrated Bluetooth for headsets and mobile devices
- Built-in USB ports for data import and export
Power and physical
- Maximum power consumption: 5.4W standalone, 9.2W with 4 cascaded GXP2200EXT modules
- Dimensions: 228mm wide × 206mm long × 46mm high
- Unit weight: 0.98kg
Audio, headset and security
- HD audio on handset and speakerphone
- RJ9 headset jack with EHS for Plantronics headsets
- 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x
Datasheet
Download the official Grandstream GXP2170 datasheet (PDF)
Works with
| Brand | GRANDSTREAM |
|---|---|
| SKU | GXP2170 |
| Product type | IP PHONES |
| Availability | In stock |
- Grandstream GXP2200EXT module — cascade up to four for a full operator console
- Grandstream GXP2160 — 24 built-in BLF keys with no expansion option
- PSU for GXP2170 — replacement mains adapter
- Grandstream GRP2650 — the current-generation 14-line successor
- All Grandstream IP phones
- Headsets
Frequently asked questions
How many contacts can a fully expanded GXP2170 monitor?
Forty-eight digital BLF positions on the phone itself, plus twenty quick-dial or BLF keys on each of up to four cascaded GXP2200EXT modules.
Will four expansion modules exceed a standard PoE budget?
No. Maximum consumption rises to 9.2W with four modules, which is still within the IEEE 802.3af allowance, though worth including in a switch-wide calculation.
How does it differ from the GXP2160?
The GXP2170 has twelve line keys instead of six, forty-eight digital BLF positions instead of twenty-four, and supports expansion modules, which the GXP2160 does not.
Does it have Bluetooth?
Yes, integrated Bluetooth for syncing mobile contacts and pairing wireless headsets.
What is the current-generation replacement?
The GRP2650 is the closest successor, with fourteen line keys, sixteen SIP accounts, a 5-inch 1280 × 720 display, Wi-Fi 6 and Bluetooth.
Specifying an operator console with expansion modules? Call 0333 242 1314 or email sales@clisecure.com.
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