Grandstream GXP2170 Enterprise IP Phone

The Grandstream GXP2170 is the flagship of the GXP21xx family and the one most often specified for operator and executive positions. Twelve dual-colour line keys carry six SIP accounts, and those keys can be digitally programmed as forty-eight customisable BLF or fast-dial positions — before any expansion module is added.

If that is still not enough, up to four GXP2200EXT modules cascade from the side, each adding twenty quick-dial and BLF keys. A 4.3-inch colour display, 5-way conferencing, Bluetooth for mobile syncing and USB ports for data transfer round out a phone designed to be the busiest handset in the building, while still drawing only 5.4W standalone from an 802.3af PoE port.

Key features

• Twelve dual-colour line keys with 6 SIP accounts — the highest physical line count in the GXP range
• 48 digitally programmable BLF and fast-dial keys — department-wide coverage before adding modules
• Up to four cascaded GXP2200EXT modules — 20 extra quick-dial or BLF keys per module
• 4.3-inch 480 × 272 colour TFT — large, legible display for a busy position
• 5-way conferencing — run multi-party calls from the handset
• Integrated Bluetooth — sync mobile contacts or pair a wireless headset
• Built-in USB ports — import and export data directly at the phone
• Dual Gigabit Ethernet with integrated 802.3af PoE — single cable to the desk
• Five programmable context-sensitive soft keys — XML functions that follow the call state
• 256-bit AES configuration encryption, SRTP, TLS and 802.1x — enterprise security throughout

Technical specification

Telephony

• 12 line keys with up to 6 SIP accounts
• 48 digitally programmable and customisable BLF or fast-dial keys
• 5-way conferencing
• Codecs: G.711, G.722 (wideband), G.723.1, G.726, iLBC, Opus

Display and keys

• 4.3-inch 480 × 272 TFT colour LCD
• 12 dual-colour line keys
• 5 XML programmable context-sensitive soft keys

Expansion

• Supports up to 4 cascaded GXP2200EXT modules
• 20 quick-dial and BLF keys per module

Network and wireless

• Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports
• Integrated Power over Ethernet, IEEE 802.3af
• Integrated Bluetooth for headsets and mobile devices
• Built-in USB ports for data import and export

Power and physical

• Maximum power consumption: 5.4W standalone, 9.2W with 4 cascaded GXP2200EXT modules
• Dimensions: 228mm wide × 206mm long × 46mm high
• Unit weight: 0.98kg

Audio, headset and security

• HD audio on handset and speakerphone
• RJ9 headset jack with EHS for Plantronics headsets
• 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x

Datasheet

Download the official Grandstream GXP2170 datasheet (PDF)

Works with

• Grandstream GXP2200EXT module — cascade up to four for a full operator console
• Grandstream GXP2160 — 24 built-in BLF keys with no expansion option
• PSU for GXP2170 — replacement mains adapter
• Grandstream GRP2650 — the current-generation 14-line successor
• All Grandstream IP phones
• Headsets

Frequently asked questions

How many contacts can a fully expanded GXP2170 monitor?

Forty-eight digital BLF positions on the phone itself, plus twenty quick-dial or BLF keys on each of up to four cascaded GXP2200EXT modules.

Will four expansion modules exceed a standard PoE budget?

No. Maximum consumption rises to 9.2W with four modules, which is still within the IEEE 802.3af allowance, though worth including in a switch-wide calculation.

How does it differ from the GXP2160?

The GXP2170 has twelve line keys instead of six, forty-eight digital BLF positions instead of twenty-four, and supports expansion modules, which the GXP2160 does not.

Does it have Bluetooth?

Yes, integrated Bluetooth for syncing mobile contacts and pairing wireless headsets.

What is the current-generation replacement?

The GRP2650 is the closest successor, with fourteen line keys, sixteen SIP accounts, a 5-inch 1280 × 720 display, Wi-Fi 6 and Bluetooth.

Specifying an operator console with expansion modules? Call 0333 242 1314 or email sales@clisecure.com.