Fast dispatch and helpful advice before we placed a multi-site order. Pricing was clear and the product arrived ready for install.
Wesley G.
Grandstream GXP2160 Enterprise IP Phone
The Grandstream GXP2160 puts everything on the phone itself. Six dual-colour line keys carry six SIP accounts, and twenty-four programmable BLF and speed-dial keys run down the right-hand side — no expansion module, no cascading cables, just one wide handset that covers a whole department.
For reception desks and coordinators who dislike add-on modules, that is exactly the right trade-off. A 4.3-inch colour display keeps directories and call lists legible, 5-way conferencing handles internal meetings, and Bluetooth 2.1 lets a mobile or wireless headset pair directly. Gigabit ports with built-in PoE mean a single cable to the desk and no speed penalty for the PC behind it.
Ideal for
- Reception and switchboard desks that want everything on one unit
- Service coordinators monitoring a large team
- Executive assistants covering several managers' lines
- Busy support desks with multiple queues in view
- Sites that dislike cascaded expansion modules
- Organisations extending an existing GXP21xx estate
Key features
- Twenty-four programmable BLF and speed-dial keys — dual-colour LEDs, all on the phone itself
- Six lines with six SIP accounts — genuine multi-line capability for busy roles
- 4.3-inch 480 × 272 colour TFT — large, legible display for directories and call lists
- Five programmable context-sensitive soft keys — on-screen functions follow the call state
- 5-way audio conferencing — run small meetings without the PBX bridge
- Bluetooth 2.1 — sync mobile contacts or pair a wireless headset
- Built-in USB ports — import and export data at the phone
- Dual Gigabit Ethernet with built-in PoE — one cable, full PC speed
- 6W maximum draw — light on a PoE switch budget for its size
- AES configuration encryption with SRTP, TLS and 802.1x — enterprise security throughout
Technical specification
Telephony
- 6 lines with up to 6 SIP accounts
- 6 dual-colour line keys
- 24 dual-colour programmable BLF and speed-dial keys
- 5-way audio conferencing
- Codecs: G.711µ/a-law, G.722 (wideband), G.723.1, G.726, G.729A/B, iLBC, Opus
Display and keys
- 4.3-inch 480 × 272 TFT colour LCD
- 5 programmable context-sensitive soft keys
Network and wireless
- Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports
- Built-in Power over Ethernet, IEEE 802.3af
- Bluetooth 2.1 for headsets and mobile syncing
- Built-in USB ports for importing and exporting data
Audio and headset
- HD audio on handset and speakerphone
- RJ9 headset jack with EHS for Plantronics headsets
Power and physical
- Universal adapter: 100–240VAC input, 12V 1.0A output
- Maximum power consumption: 6W
- Dimensions: 275.5mm wide × 206mm long × 46.5mm high
- Weight: 0.98kg unit, 1.62kg packaged
Security
- MD5 authentication
- AES-based secure configuration file
- SRTP, TLS and 802.1x
Datasheet
Download the official Grandstream GXP2160 datasheet (PDF)
Works with
| Brand | GRANDSTREAM |
|---|---|
| SKU | GXP2160 |
| Product type | IP PHONES |
| Availability | In stock |
- Grandstream GXP2170 — 12 line keys, 48 BLF positions and expansion module support
- Grandstream GXP2140 — four lines with cascaded GXP2200EXT expansion instead
- PSU for GXP2160 — replacement mains adapter
- Grandstream GRP2636 — the current-generation large-format successor
- All Grandstream IP phones
- Headsets
Frequently asked questions
Does the GXP2160 support expansion modules?
No. Its twenty-four BLF keys are built in. If you need more, the GXP2170 supports up to four cascaded GXP2200EXT modules.
How many extensions can I monitor?
Twenty-four dedicated BLF and speed-dial keys with dual-colour LEDs, alongside six line keys.
Is Bluetooth included?
Yes, Bluetooth 2.1 for pairing a mobile phone or a wireless headset.
Will it fit a standard desk?
It is wider than most desk phones at 275.5mm, which is the trade-off for having twenty-four physical BLF keys on the unit. Check the available desk space before ordering in quantity.
What is the current-generation equivalent?
The GRP2636 offers twelve lines, twenty-four MPK keys, Wi-Fi 6, Bluetooth and USB headset support in a more compact chassis.
Deciding between built-in BLF keys and expansion modules? Call 0333 242 1314 or email sales@clisecure.com.
Trusted by trade buyers
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"We ordered Grandstream phones for a full office rollout. The trade pricing and next-day delivery saved us both time and budget."

"Very professional IT networking supplier. Their pre-sales team helped us spec the right firewall for a multi-site deployment."

"Great stock availability on Hikvision cameras. Everything arrived well packaged and on time. Will order again."

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