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Grandstream GXP1620 2-Line SIP Phone
The Grandstream GXP1620 adds the two things people most often miss on the GXP1610: a backlit display and two dedicated line keys with dual-colour LEDs. That means a user can see the phone in a dim office and tell at a glance which line is ringing, connected or on hold, without reading the screen.
Beyond that it keeps the same sensible, low-maintenance formula — two SIP accounts, two call appearances, thirteen dedicated function keys, a 1000-entry downloadable directory and 256-bit AES encrypted provisioning. It is a good default for general office desks where nobody needs BLF keys or a colour screen, but everybody needs a phone that behaves predictably. This model is mains-powered; the GXP1625 is the same phone with PoE.
Ideal for
- General office desks that do not need BLF or colour displays
- Poorly lit rooms where a backlit screen genuinely helps
- Meeting rooms, kitchens and shared areas
- Small businesses standardising on one simple handset
- Reception overflow and secondary positions
- Analogue replacements where a familiar layout eases the transition
Key features
- Two dual-colour LED line keys — instant visual state for each line
- 2.95-inch backlit graphical LCD — readable in poorly lit offices
- Two SIP accounts with two call appearances — hold one call while taking another
- Three XML programmable soft keys — context-sensitive functions that follow the call
- Thirteen dedicated function keys — the common operations are always one press
- 3-way audio conferencing — add a third party from the handset
- 1000-entry downloadable phonebook — company directory pushed from your platform
- Wideband G.722 audio — clearer speech than narrowband-only handsets
- RJ9 headset jack with EHS — Plantronics electronic hook switch support
- 256-bit AES encrypted configuration and 802.1x — stronger security than most phones at this price
Technical specification
Telephony
- 2 lines, 2 SIP accounts, up to 2 call appearances
- 3-way audio conferencing
- Codecs: G.711µ/a, G.722 (wideband), G.723, G.726-32, G.729A/B, iLBC
Display and keys
- 132 × 48 pixel, 2.95-inch backlit graphical LCD
- 2 line keys with dual-colour LEDs
- 3 XML programmable context-sensitive soft keys
- 13 dedicated function keys
Network and power
- Dual switched auto-sensing 10/100 Mbps Ethernet ports
- No integrated PoE on this model — the GXP1625 adds PoE
- Universal power supply: 100–240VAC 50/60Hz input, +5VDC 600mA output
Audio and headset
- HD handset and speakerphone
- RJ9 headset jack with EHS for Plantronics headsets
Physical
- Dimensions: 209 × 184.5 × 76.2 mm with handset
- Weight: 0.73kg unit, 1.1kg packaged
Security and provisioning
- TLS and SRTP encryption
- 256-bit AES encrypted configuration file
- 802.1x media access control
- Firmware upgrade via TFTP, HTTP or HTTPS; mass provisioning via TR-069 or encrypted XML
Datasheet
Download the official Grandstream GXP1620 datasheet (PDF)
Works with
| Brand | Grandstream |
|---|---|
| SKU | GXP1620 |
| Product type | IP PHONES |
| Availability | In stock |
- Grandstream GXP1625 — the same phone with Power over Ethernet
- PSU for GXP16xx — replacement mains adapter
- Grandstream GXP1628 — adds 8 BLF keys and Gigabit ports
- Replacement curly cord
- All Grandstream IP phones
- Headsets
Frequently asked questions
What does the GXP1620 add over the GXP1610?
A backlit display and two dedicated dual-colour line keys. The account capacity, conferencing and directory sizes are the same.
Does it support PoE?
No. The GXP1620 uses its supplied 5VDC adapter. For Power over Ethernet, choose the GXP1625.
Are the network ports Gigabit?
No, both are 10/100 Mbps. A PC daisy-chained behind the phone will be limited to 100 Mbps. The GXP1628 and GXP1630 offer Gigabit.
Can I monitor colleagues' extensions?
Not with dedicated BLF keys on this model. The GXP1628 adds eight BLF keys, and the GRP2604 offers ten in the current generation.
Is the configuration secure over a public network?
The GXP1620 supports 256-bit AES encrypted configuration files, TLS and SRTP, so remote provisioning over the internet can be done safely.
Choosing between the GXP1620 and GXP1625? Call 0333 242 1314 or email sales@clisecure.com.
Trusted by trade buyers
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"We ordered Grandstream phones for a full office rollout. The trade pricing and next-day delivery saved us both time and budget."

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